What Does Exceptional Customer Service Mean To You

Excellent customer service means making each and every aspect of the customers experience an absolutely positive one. Along with the knowledge and proper attitude it is important to handle customers quickly and efficiently.

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Answering a customer service interview question should start with a definition of exceptional customer service.

What does exceptional customer service mean to you. Good customer service means helping customers efficiently in a friendly manner. I believe that effective people and communication skills are what have helped me to excel in the customer service positions i have held in the past. Exceptional customer service means that you go above and beyond what the member expects you take that extra step to make them feel that you understand what they are going through and you want this to be the best experience they have ever had.

Good customer service means having a thorough knowledge of your inventory experience with your products and being able to help customers make the best choices for them. Examples of the best answers. Exceptional customer service involves understanding the product or service being sold going beyond customers expectations fulfilling explicit and implied promises to customers showing respect and interacting with customers outside the parameters of business transactions.

Also describe important qualities of a dedicated customer service representative such as genuine warmth attentiveness helpfulness and efficiency at every point of customer contact. Sample define excellent customer service interview answers. Its one of the things that can set your business apart from the others of its kind.

Here is a selection of sample answers you can tailor for your use to respond to questions about good customer service.

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